My daughter, Samantha, is currently going to college with an emphasis on becoming either a scientist or a medical doctor. She often questions the safety of the products that I use both personally and in my home, which include such items as skin care products, candles, cleaning products, etc.
Recently, Samantha questioned the safety of some of the Mary Kay skin care products that I use. I explained to her that Mary Kay spends a lot of money on product development and research to determine a product’s safety and effectiveness. Samantha’s response was that I should conduct my own research, which I did.
In August 2012, I visited and toured the Mary Kay warehouse in Dallas, Texas. I was able to see where the products are developed and manufactured. I was also able to meet and speak with various persons who were heads of departments, including scientists of the research and development department. To say the least, it was impressive.
In my quest for product knowledge, I learned that a variety of Mary Kay’s products bear the Good Housekeeping Seal of approval. I had always thought Good Housekeeping was just a magazine. I was surprised to learn that it is actually a review and testing conducted by scientists and engineers to determine if a product delivers as promised on the packaging. The following is a snippet of information I obtained from http://www.GoodHousekeeping.com:
What is the Good Housekeeping Seal?
Throughout its history, consumers have interpreted the Good Housekeeping Seal to be a “stamp of approval” or an indication of a “good product,” but many do not realize that the Good Housekeeping Seal is actually an emblem of Good Housekeeping’s Consumers Policy. This policy offers a limited warranty in the form of a refund, repair or replacement if the product carrying our Seal is found to be defective within two years of purchase.
How does a product earn the Good Housekeeping Seal?
Before earning the Good Housekeeping Seal, the scientists and engineers at the Good Housekeeping Research Institute (GHRI) review the product to make sure that it delivers on all claims that appear in its advertising, packaging and other informational materials. If the product does not perform as promised or does not meet established standards for quality, it cannot earn the Seal.
There are already so many labels, awards and certifications — what makes the Good Housekeeping Seal more valuable to consumers?
The Good Housekeeping Seal offer consumers the guidance they need to help them sift through the confusing clutter of claims on thousands of products on store shelves today as a result of a strict evaluation by the experts at GHRI. In addition, the Good Housekeeping Seal incorporates a limited two-year warranty, so it offers consumer protection—something other labels, certifications, editorial recommendations or consumer awards do not offer.
Do all products featured in Good Housekeeping have the Good Housekeeping Seal?
While some of the products recommended editorially may have the Good Housekeeping Seal, not all have earned our Seal. Get a complete list of products that have undergone the necessary evaluation to earn the Good Housekeeping Seal.
How many products have the Good Housekeeping Seal?
New products are being evaluated for the Seal every day, so the number is constantly changing. At this time, there are thousands of products with the Good Housekeeping Seal.
Are there advertising requirements to use the Good Housekeeping Seal?
Yes, but the Good Housekeeping Seal is not for sale: it was developed as a service for consumers and only products that pass our strict evaluations can earn our Seal. Every year, products apply for the Good Housekeeping Seal and fail the evaluations at the Good Housekeeping Research Institute. Those products cannot earn our Seal. The same is true for products advertised in the magazine: if the product doesn’t pass the Research Institute, Good Housekeeping rejects the advertisement. No other magazine or media outlet protects its readers by offering a Consumers’ Policy that assumes liability for its advertisers. The Good Housekeeping Seal evaluation process is open to any advertiser product or prospective advertiser’s product as long as they are eligible for consideration (please refer to the last paragraph for a list of products and services that cannot get our Seal).
Is there a fee for the Good Housekeeping Seal?
There are no fees to apply for the Good Housekeeping Seal, and if the product earns the Seal, aside from advertising, there are no fees for using the emblem. Once a product is reviewed by the scientists and engineers at GHRI and is accepted for advertising, it may apply for the Good Housekeeping Seal, which entails providing additional documentation and submitting to an even more extensive evaluation of the product, packaging and marketing claims.
It has been our policy since 1909 to stand behind Seal products. Products that have earned the Good Housekeeping Seal or the Green Good Housekeeping Seal are backed by Good Housekeeping‘s independent limited two-year warranty: If the product is found to be defective within two years of purchase, Good Housekeeping will refund the consumer, repair or replace the product. To the best of our knowledge, no other publication, website or third-party emblem will back products with their own warranty. Get more information about the GH Seal.
For more information about the Good Housekeeping Seal, please see the article Good Housekeeping Seal: Frequently Asked Questions, at http://www.goodhousekeeping.com (accessed 10/8/2012).
Since having learned more about Mary Kay products, I feel better equipped regarding product knowledge and answering both my customer’s questions and Samantha’s!
Have a Wonderful Day,